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FAQ

How do I apply to become a QookieQloud Partner?

All you need to apply is an active QookieQloud account. Sign in and complete the partner application in the platform. You do not need to contact us before applying.

No account yet? Create your QookieQloud account, activate it, then submit your partner application.

Have questions about the program? Get in touch with us.

FAQ

Do I need to edit my theme's Liquid code?

No. QookieQloud is built as a native Shopify Theme App Extension for Online Store 2.0. You simply toggle the App Embed on in your Shopify Theme Editor. No code editing is required, and your theme files remain 100% clean and updateable.

FAQ

How do I install the QookieQloud WordPress plugin?

In your WordPress admin, go to Plugins → Add New, search for QookieQloud, and click Install & Activate. The plugin automatically verifies your registered domain via our API.

FAQ

How does client billing and pricing work?

You have complete commercial freedom. We believe a consent platform should never dictate what your client relationship is worth.

As a QookieQloud Partner, you set your own pricing directly to your customers and handle your own billing. Whether you charge €29/month, €99/month, or bundle consent into a larger digital service retainer, QookieQloud never contacts your clients with invoices, receipts, or upsells. You pay wholesale partner pricing for active domains and keep 100% of your added margin.

FAQ

How does local development (Herd, Valet, Docker) work?

The addon automatically detects local and development environments (APP_ENV=local, localhost, .test, .ddev.site). You can test consent dialogs, banner styling, and event hooks locally without consuming your radar scan quota or polluting production compliance logs.

FAQ

Is the QookieQloud™ agent WCAG 2.1 AA compliant?

Yes. The QookieQloud™ agent has been rigorously audited and certified compliant with WCAG 2.1 Level AA standards. It supports full keyboard navigation, screen readers, focus traps, and high-contrast color modes. Read more in our WCAG compliance guide.

FAQ

Can I try QookieQloud before replacing my current banner?

Yes. Start with the free public scan without installing QookieQloud. Connecting the consent platform is a separate step.

FAQ

What counts as a subpage?

A subpage is any unique URL indexed and crawled by our privacy radar on your verified domain (e.g. /about, /shop/product-1). Assets like images, CSS, and API endpoints are not counted as subpages.

FAQ

What is a CMP? And why do I need one?

A Consent Management Platform (CMP) automates cookie and user consent collection on your website. It ensures compliance with privacy regulations such as GDPR, ePrivacy, and CCPA by informing visitors about tracking technologies, collecting verifiable consent, blocking scripts until opt-in, and maintaining an auditable trail.

Learn more in our guide on what cookie consent is.

FAQ

Where do I place the QookieQloud script tag?

Paste the script snippet <script src="https://js.qookieqloud.com/consentLoader.js"></script> inside the <head> tag of your HTML template, website builder (such as Webflow, Framer, Squarespace), or tag manager. Once loaded on your domain, QookieQloud immediately begins managing banner display and tag interception.

FAQ

Can I upgrade or scale my subpages later?

Yes. You can switch between Free, Standard, and Premium at any time. When using Premium, you can seamlessly scale between 100 and 5,000 subpages straight from your account dashboard with prorated billing.

FAQ

Can we bundle QookieQloud into our existing care plans or SEO retainers?

Yes, absolutely—in fact, this is how our most successful agency partners operate.

Rather than selling cookie compliance as an isolated line item, agencies bundle ongoing consent maintenance with:

  • Website care plans: Combining hosting, CMS updates, and consent monitoring into one monthly package.
  • Analytics & SEO retainers: Ensuring Google Consent Mode v2 and tag tracking remain uninterrupted and audit-ready.
  • Privacy reviews: Delivering quarterly compliance and tracker scan reports to client marketing teams.

This turns cookie compliance from an unbillable tech chore into dependable, high-margin recurring agency revenue.

FAQ

Do I have to insert code manually into my layout templates?

By default, the addon automatically injects the required script into your <head> via Laravel middleware, requiring zero template edits. If your theme requires custom script placement or bundling, you can turn off auto-injection in the Statamic Control Panel and use the {{ qookieqloud }} Antlers tag (or @qookieqloud in Blade) anywhere in your layout.

FAQ

How can visitors reopen the consent settings modal?

By default, the floating Qookie Eyes icon automatically appears in the corner of your website, allowing visitors to reopen and adjust their preferences anytime. You can also trigger the modal from any text link or button using the data-qookie-open-settings attribute, or programmatically invoke window.QookieConsent.open().

FAQ

How does the Live WCAG Validator work when customizing colors?

Our built-in Live WCAG Validator tests your background and text color contrast ratios in real time. If a color combination falls below the required 4.5:1 ratio, the validator flags it instantly so you can maintain accessibility standards.

FAQ

How does QookieQloud integrate with Shopify's Customer Privacy API?

QookieQloud automatically connects with Shopify's native window.Shopify.customerPrivacy API. When a visitor accepts or rejects tracking, consent signals are instantly synchronized across Shopify analytics, marketing pixels, and installed store apps.

FAQ

Is QookieQloud compatible with WooCommerce and caching plugins?

Yes. QookieQloud works flawlessly with WooCommerce, WP Rocket, LiteSpeed Cache, and W3 Total Cache without requiring cache-busting workarounds.

FAQ

Will my settings and consent records transfer automatically?

Do not assume they will. Plan to configure QookieQloud and retain any records you need from your current provider. Check your specific migration needs with our team.

FAQ

Which cookies require consent under GDPR?

Non-essential cookies — such as those used for analytics, conversion tracking, marketing pixels, and personalization — require prior, explicit consent. Strictly necessary cookies (such as security tokens, shopping cart sessions, or load balancer states) do not require consent.

FAQ

Are there any setup fees or monthly commitments to become a partner?

None at all. Becoming a QookieQloud Partner is completely free of setup fees, monthly minimums, or lock-in commitments.

There are zero barrier costs: you only pay wholesale rates for the client domains you actively choose to deploy. This lets you onboard your first client, test the workflow, and scale at your agency's own pace with zero financial risk.

FAQ

Can I hide the consent banner for logged-in editors and Live Preview?

Yes. Under the addon settings in the Statamic Control Panel, you can toggle "Bypass for authenticated users". This prevents the consent banner from popping up while you or your content editors are logged in, editing entries, or reviewing content in Statamic Live Preview.

FAQ

Does QookieQloud support Google Tag Manager, React, and headless sites?

Yes. QookieQloud has native support for Google Consent Mode v2 and pushes real-time consent_status signals directly into the window.dataLayer. You can also hook into events via window.QookieConsent.on('consent_update', callback).

FAQ

Do I need to classify and configure cookies individually?

No. QookieQloud™ automatically categorizes detected scripts and cookies into standard categories (Necessary, Analytics, Marketing, Functional), eliminating the need for complex manual maintenance.

FAQ

Does QookieQloud slow down my website?

No. Our consent banner script is delivered via global edge CDN, weighing less than 15 KB gzipped. It loads asynchronously without blocking your page paint, keeping Core Web Vitals green.

FAQ

Does the Shopify app support Google Consent Mode v2?

Yes, out of the box. QookieQloud automatically pushes ad_storage, ad_user_data, ad_personalization, and analytics_storage updates to Google Consent Mode v2, preserving your conversion modeling in Google Analytics 4 and Google Ads while remaining GDPR compliant.

FAQ

Does AI classification remove the need for review?

No. AI suggests categories and provides reasoning. Review those suggestions against what each cookie actually does on your website.

FAQ

How do I block tracking scripts in Antlers and Blade before consent?

QookieQloud automatically blocks scripts matching your radar scan rules client-side. For explicit template control, change your script tag to type="text/plain" with data-qq-category="marketing" (or "analytics"). QookieQloud will execute the script automatically the moment the visitor grants consent.

FAQ

How does Google Consent Mode v2 work?

QookieQloud has native built-in Consent Mode v2 support. When visitors give or deny consent, Google Analytics, Ads, and Tag Manager tags update their consent parameters automatically with zero custom coding required.

FAQ

Where can I manage cookies and consents for multiple domains?

Log in to your account at app.qookieqloud.com. From the central dashboard, you can view analytics, configure consent modes, customize banner designs, and export audit logs for all your registered domains in one place.

FAQ

Who is legally responsible for data agreements and consent logs?

We deliberately separate technical administration from legal acceptance:

  1. Your agency handles setup: You configure the banner layout, typography, colors, and script categorization to suit your client's brand.
  2. Your customer accepts the terms: When ready, your client receives an automated activation invite where they accept the terms of service and privacy agreements directly with QookieQloud.

This structure protects your agency:

  • No sub-processor liability: Your agency avoids having to act as a formal Data Processing Agreement (DPA) sub-processor for collecting and storing consent records.
  • Legally clean ownership: The direct contract is between the platform and the domain owner.
  • Full transparency: Your client retains full ownership and audit-verifiable access to their own consent telemetry and regulatory logs.
FAQ

Will QookieQloud slow down my store or affect checkout performance?

Not at all. The embed script is ultra-lightweight (<12 KB), loads asynchronously from global edge networks, and has zero negative impact on your Core Web Vitals or checkout performance.

FAQ

Are there special setups for digital agencies?

Yes! Web agencies and developers can manage multiple client websites and domains centrally through a QookieQloud Partner account, while packaging and pricing the solution directly to their clients. Check our Partner documentation for more details.

FAQ

Does QookieQloud support Statamic Static Site Generation (SSG)?

Yes. Because consent evaluation and script unblocking execute asynchronously client-side via edge CDN, static HTML files generated via php please ssg:generate (hosted on Netlify, Cloudflare Pages, Vercel, or AWS S3) work seamlessly without server runtime dependencies.

FAQ

How do I register my domain with QookieQloud?

Adding a domain takes less than a minute. In your dashboard, click Domains → Add Domain, enter your root URL, choose your consent mode, and copy your embed snippet. You can also follow our domain setup guide.

FAQ

How does client onboarding work step-by-step?

Launching a new client site takes less than 3 minutes through your partner dashboard:

  1. Create the client & domain: Add the organization and website URL in your central partner interface.
  2. Design & configure: Customize the consent modal or banner to match the site's typography and color scheme, and configure the appropriate consent modes.
  3. Client activation: The client receives an email invite to confirm their account. Once accepted, their installation is active and logging compliant consent signals immediately.
FAQ

What happens if I change or update my Shopify theme?

Because QookieQloud uses Shopify App Embeds, none of your cookie classifications, regional rules, or audit history are stored in theme files. When you publish a new theme, simply toggle the QookieQloud app embed on in the Theme Editor.

FAQ

Can I cancel my subscription anytime?

Absolutely. There are no lock-in periods on monthly plans. You can cancel with one click from your billing portal, and your plan will remain active until the end of the paid billing period.

FAQ

How can customers reopen cookie preferences in my storefront?

By default, the floating Qookie Eyes icon automatically appears in the corner of your storefront once consent is saved, allowing visitors to click and reopen their preferences anytime. If you prefer a menu or text link (such as in your store footer), you can also add the custom attribute data-qookie-open-settings to any link or button, and customize icon visibility in your dashboard.

FAQ

How does the addon handle Statamic Multi-Site and multilingual domains?

In multi-site installations, the addon automatically resolves the active Statamic site locale and renders the banner and preference center in the visitor's language. If your sites operate on separate country top-level domains (e.g. .se vs .com), you can assign individual compliance presets per site.

FAQ

Is the client agent easy to install on any website?

Yes! We offer official plugins for WordPress and Statamic, as well as guides for Shopify, Webflow, and custom code. The universal method is simply pasting this script inside your <head> tag:

<script src="https://js.qookieqloud.com/consentLoader.js"></script>
FAQ

What happens if a client takes their website in-house or leaves our agency?

Because client accounts and legal terms are registered in the customer's own name, handovers are completely seamless.

If a client moves in-house or changes agencies, you can effortlessly transfer direct account billing to them without losing any historical consent logs, custom banner styling, or active script integrations. Their live compliance never drops or gets interrupted.

FAQ

What languages and locales are supported?

The Free plan includes one primary language of your choice. Standard and Premium plans include automatic language switching across 28+ European and global languages based on the visitor's browser settings.

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